Legal
Privacy Policy
This document explains what personal information Siriwong collects, how we use it, and the choices available to you. It applies to our website and our course enrolment process.
Last updated: April 2026
1. Who We Are
Siriwong is a financial education provider based in Bangkok, Thailand. Our courses are designed for adults navigating the financial decisions of mid-life and beyond. We operate from 215 Ratchaprarop Road, Makkasan, Ratchathewi, Bangkok 10400. You can reach us by phone at +66 2 738 5469 or by email at [email protected].
When this policy refers to "Siriwong," "we," "us," or "our," it means this organisation. When it refers to "you," it means anyone who visits our website or enquires about or enrols in one of our programmes.
2. Information We Collect
Information you provide directly
When you complete the contact or enrolment form on our website, send us an email, or speak with us by phone, you may provide:
- Your name and surname
- Your email address and telephone number
- The course or programme you are interested in
- A postal address, where required for workbook delivery
- Any other information you choose to share in a message or consultation
Information collected automatically
When you visit our website, certain technical information is collected automatically by our hosting infrastructure and analytics tools. This may include your IP address, browser type, pages visited, time of visit, and referring URL. This information does not identify you personally and is used only in aggregate form to understand how the website is used.
Cookies
Our website uses cookies for basic functionality and optional analytics. Please see Section 8 and our separate Cookie Policy for full details.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiry and provide information about our courses
- To process your enrolment and coordinate your participation in a programme
- To deliver printed course materials to your address
- To arrange scheduled live sessions, office hours, and individual consultations
- To send you relevant updates about your enrolled programme
- To improve the quality and content of our courses based on participant feedback
- To comply with applicable Thai law and maintain records required for tax and accounting purposes
We do not use your personal information to send unsolicited commercial messages. If you have enrolled in a course, we may send you occasional information about related programmes, but you may opt out of this at any time.
4. Legal Basis for Processing
We process your personal information on the following legal bases:
- Contract performance — where processing is necessary to fulfil the course you have enrolled in
- Legitimate interests — where we have a reasonable business interest in responding to your enquiry or maintaining records of completed programmes
- Consent — where you have provided explicit consent, such as agreeing to receive optional communications
- Legal obligation — where Thai law requires us to retain certain records
5. Sharing Your Information
We do not sell, rent, or trade your personal information to any third party. We share your information only in the following limited circumstances:
- Course specialists and consultants — In programmes that include sessions with a Thai estate attorney or family dynamics specialist, your name and contact information may be shared with that specialist solely for scheduling purposes.
- Postal and courier services — Your delivery address is shared with the logistics provider responsible for mailing your printed workbook.
- Service providers — We use a small number of trusted technology providers for website hosting and email delivery. These providers process data only on our instructions and may not use it for their own purposes.
- Legal requirements — We may disclose information where required by Thai law, a court order, or a regulatory body.
6. How Long We Keep Data
We retain personal information for as long as is reasonably necessary for the purposes described in this policy. In practice, this means:
- Enquiries that do not result in enrolment are retained for up to twelve months, after which they are deleted.
- Enrolment and course records are kept for five years following the conclusion of a programme, in line with Thai accounting and tax requirements.
- Postal addresses provided for workbook delivery are removed from our active records once delivery is confirmed.
You may request earlier deletion of your data at any time, subject to any legal retention obligations (see Section 7).
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of any inaccurate information
- Request deletion of your information, where we are not legally required to retain it
- Object to or restrict certain uses of your information
- Withdraw consent for communications you have previously agreed to
To exercise any of these rights, please contact us at [email protected] or by post at 215 Ratchaprarop Road, Makkasan, Ratchathewi, Bangkok 10400. We will respond within 30 days.
9. Data Security
We take reasonable technical and organisational precautions to protect your personal information against unauthorised access, loss, or misuse. Our website operates over HTTPS. Access to stored personal data is restricted to staff who need it in order to carry out their responsibilities.
No method of transmission or storage is entirely without risk. If you have reason to believe your information has been compromised, please contact us promptly at [email protected].
10. Minors
Our courses are designed for adults aged 40 and older. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has submitted personal information through our website, please contact us so we can remove it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website following a change constitutes acceptance of the revised policy.
12. Contact
If you have any questions about this Privacy Policy or about how we handle your personal information, please contact us:
- Email: [email protected]
- Phone: +66 2 738 5469
- Post: 215 Ratchaprarop Road, Makkasan, Ratchathewi, Bangkok 10400, Thailand